Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and provide features that may make browsing easier. Cookies do not normally contain information that directly identifies you by name, although information associated with a cookie may sometimes be linked with other information held about a user.

Queen88 Casino may also use related technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. In this policy, the word cookies is used broadly to include cookies and similar technologies unless a different meaning is clear from the context.

Cookies may be set by Queen88 Casino, by service providers acting on its behalf or by other third parties whose services are used on the website. Some cookies are stored only for the duration of your browsing session. Others remain on your device for a longer period or until you delete them. The time a cookie remains active can vary according to its purpose and the settings of your browser or device.

Why cookies are used

Cookies help websites work efficiently and can support a smoother and more relevant user experience. Depending on the website features available to you, Queen88 Casino may use cookies to remember preferences, support account and session functions, help protect the website, understand how pages are used, identify technical problems and improve website content and performance.

• Remembering information that helps pages load or operate correctly.
• Keeping a browsing or account session active where this is required for a website function.
• Maintaining security and helping detect unusual, fraudulent or potentially harmful activity.
• Saving selected preferences, such as language, display or consent settings.
• Measuring website traffic and understanding which content or features are useful.
• Testing changes to website design, navigation or functionality.
• Supporting advertising, marketing or communications where permitted and where the relevant consent or legal basis applies.

Types of cookies we may use

Strictly necessary cookies

Strictly necessary cookies support core website functions and are generally required for the website to operate as intended. They may be used for security, network management, page navigation, session management, access to account areas and the delivery of services you have requested. Because these cookies are needed for essential functions, they may not be available for disabling through a cookie preference tool. You may still be able to block them through your browser, but doing so can prevent some parts of the website from working properly.

Functional or preference cookies

Functional cookies allow the website to remember choices you make and provide enhanced features. For example, they may remember a preferred language, keep selected settings in place or recognise that you have already seen a particular notice. If these cookies are disabled, some personalised features may be unavailable or may need to be selected again during future visits.

Analytics and performance cookies

Analytics and performance cookies help Queen88 Casino understand how visitors use the website. They may collect information such as the pages visited, the time spent on a page, the links selected, the general location associated with a device and information about the browser or operating system. This information is generally used in an aggregated or pseudonymous form to assess performance, identify errors and improve the website. These cookies are not intended to record the content of private communications.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand which content brought a visitor to the website or show information that may be more relevant to a user’s interests. These cookies may be placed by Queen88 Casino or by advertising and marketing providers. Their use depends on the services available on the website, applicable law and your consent choices. You can usually withdraw or change consent for these cookies through the available preference controls.

Social media and third-party content

Some website pages may include content, links, tools or features provided by third parties. These providers may use cookies or similar technologies when their content is displayed or used. Their practices are governed by their own privacy and cookie policies. Queen88 Casino does not control every cookie placed by an independent third party, so you should review the relevant third party’s information before using its services.

Your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept optional cookies, reject them or choose between different categories. Your choices may be stored in a preference cookie so that the notice does not need to be shown every time you visit. If you clear your cookies, use another browser or access the website from another device, your preferences may need to be selected again.

You can also control cookies through the settings in your browser or device. Most browsers allow you to view stored cookies, delete some or all cookies, block cookies from particular websites or block cookies generally. The way these controls work differs between browsers and devices. Information about managing cookies is usually available in the browser’s help or privacy settings.

1. Open the privacy, security or site settings in your browser.
2. Review the available controls for cookies and website data.
3. Choose whether to allow, block or delete cookies, either generally or for particular websites.
4. Close and reopen the browser if required for the settings to take effect.
5. Return to the website and review your cookie preferences if the website provides a preference centre.

Blocking or deleting cookies may affect the way the website works. You may be unable to access certain account or interactive features, saved preferences may be lost, and some pages may not display or operate as expected. Blocking analytics or marketing cookies should not normally prevent access to basic website content, but the result can depend on how the website and your device are configured.

If you use more than one browser or device, cookie choices may need to be applied separately in each browser or on each device. Some preference tools may also use a separate technology to remember your selection. Deleting all website data can remove that record and cause the consent notice to appear again.

Information, security and changes

Information collected through cookies

The information collected through cookies may include an internet protocol address, device type, browser type, operating system, approximate location, referral page, pages viewed, time and date of visits, interaction with website features and technical event information. The precise information depends on the cookie and the service that places it. Queen88 Casino may combine cookie information with other information where this is permitted and necessary for a stated purpose, such as maintaining security, providing a requested service or improving the website.

Cookies should not be used as a way to bypass age, identity, account security or responsible gambling requirements. If you use account or gambling features, additional checks and information handling may apply under the website’s Terms and Conditions, Privacy Policy and applicable Australian requirements. Cookie settings do not remove any obligations that apply to your account or use of the website.

Security and retention

Queen88 Casino takes reasonable steps to protect information associated with the website and to limit access to authorised purposes. However, no website, device or transmission method can be guaranteed to be completely secure. You should use appropriate security controls on your device, keep software updated and avoid sharing account credentials or access information with other people.

Cookie retention periods vary. Session cookies are generally removed when a browsing session ends, while persistent cookies may remain until they expire or are deleted. Information collected through cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to meet legal or security requirements, to resolve disputes or to maintain appropriate records. Retention may also depend on the policies of the relevant third-party provider.

Updates to this policy

This Cookies Policy may be updated from time to time to reflect changes to the website, the technologies used, service providers, legal requirements or privacy practices. The updated version will be made available on this page and will show the date of the latest revision where appropriate. If a change materially affects your choices, the website may display a notice or request consent again where required.

Questions and further information

For more information about personal information handling, please read the Queen88 Casino Privacy Policy. If you have a question about this Cookies Policy or wish to ask how cookie-related information is handled, use the current contact or support options provided on the website. Please do not include unnecessary sensitive information in an initial message.

By continuing to use the website after reviewing the relevant notice, you acknowledge that cookies may be used in accordance with this policy and your selected preferences. Where consent is required, optional cookies will be used only after the applicable consent has been obtained, subject to any withdrawal or change made through the available controls.